"Amazing customer service! We were 3 hours from home and our alternator went out. We chose this garage because of their online..."
"Amazing customer service! We were 3 hours from home and our alternator went out. We chose this garage because of their online reviews and we were very happy! Don was compassionate and helpful on the phone. He helped us arrange a tow-truck. He diagnosed the problem quickly and got us back on the road. Helpful, friendly service. Thanks, Don! If we lived closer, I would come to you for all of our needs."
"I recently had what appeared to be an issue with a possible leak of some sort around the rear driver's side wheel well. The c..."
"I recently had what appeared to be an issue with a possible leak of some sort around the rear driver's side wheel well. The crew at Sternquist checked everything out along with doing an additional service of checking the transmission fluid level which I also requested. Thankfully everything was okay as the possible leak was self-inflicted when I was fueling the car. The charge for their time: $0. I've had most all of my car maintenance done here since the mid-70s and this is the reason why. They have always dealt with me in an honest manner. I would recommend them to anyone needing their vehicle serviced. Please note: the review that appears below this one was done several years back. I had corrected a small detail 5 days ago and the original date changed. Figured someone would think it was a fake review which it is not."
"I have done business with Sternquist Garage since 1973 and have always found them to be straightforward and honest. If someth..."
"I have done business with Sternquist Garage since 1973 and have always found them to be straightforward and honest. If something was not right, they made it right. They have actively worked to give the best service and save me money where possible. I have never felt like I was being sold something I didn't need. This is especially true of vehicle safety concerns. Sternquist will go the extra mile also.
I had been having trouble with the linkage on my transmission in my 84 Charger. Dave suggested I bring the car in after I got home from work so they could give it a look. I had jury-rigged something to work. Dave and Don, after their work day was over, put together parts to fix the linkage. They did this at no cost to me. I assume this is the same treatment they would give any customer - and is the reason I have stayed with these folks for so many years.
No one can fix things perfectly the first time, every time, especially with the complexity of today's autos. Sternquist is no exception in this. BUT, they will go the extra mile to make things right if you give them the chance to do so. I would recommend Sternquist for your auto repair needs."